Offsourcing
Overview
Methodology
Delivery
Why TECHKUBER?
Industries
|
Best-in-class outsourcing
services from a partner you trust.
Increasingly, outsourcing the management of critical
business applications (or AMO) is being recognized as the
answer to a number of IT management issues, particularly the
steadily increasing effort and team size required to maintain
custom software.
TECHKUBER has a flexible outsourcing model
that accommodates:
- any or all functional levels of support (call center,
user-level support or diagnosis/programming remedy)
-
- single application to full system support
-
- on-site, off-site, nearshore or offshore capabilities
-
- legacy, midrange, client/server applications
-
- enterprise solution applications
-
- web and e-commerce
applications
Best-Sourcing
Capabilities
TECHKUBER partners with nearshore and offshore
service providers allowing us to offer best-of-breed solutions
that leverage the strengths and abilities of each partner. The
appropriateness of a nearshore or offshore outsourcing service
is verified as part of our assessment and strategic planning
consulting.
Strategic Consulting
TECHKUBER
Principal Consultants work with your organization to help
assess its outsourcing needs and opportunities from both
strategic and tactical viewpoints. Our assessment and
strategic planning consulting will comprise:
- Opportunity and needs assessment
- what to outsource
-
- where to outsource
- ROI analysis
-
- Risk management strategies
-
- Change management strategies
-
- Partnership strategies
-
- Business process redefinition
-
- Service Level Agreement
strategies
Delivery Methodology
Our
application management outsourcing Standard Operating
Procedures, together with our project management methodology,
assures timely and cost-effective service delivery. Our
structured processes and best practices govern each phase of
outsourcing delivery:
- Engagement definition and planning
-
- Setup
-
- Transition
-
- Implementation
-
- Transition Out
This highly structured
approach to knowledge management, process engineering and use
of standards and tools results in:
- Consistency and scalability of service
-
- Rapid diagnosis and resolution of problems
-
- Reduction in training and orientation time for new team
members
-
- Increase in productivity and service
quality
Refocus and Redirect
While
businesses outsource for different reasons, one of the
greatest benefits of application management outsourcing is the
ability to redirect limited staff resources to their core
competencies and free up budgets to address high priority
needs. Contact your TECHKUBER
TECH representative to explore your company's benefits to
application outsourcing.
|
|
|
